Department

Position

Degree

Qualifications

Required Competencies and Skills

Tasks and Responsibilities

Accreditation and Quality Assurance Department

Accreditation and Quality Assurance Officer

Bachelor’s degree in Quality Management, Education, Business Administration, Data Analytics, or another relevant field

1.     2 - 3 years of relevant professional experience, preferably in higher education, quality assurance, accreditation, institutional research, assessment, institutional effectiveness, data analysis, or academic administration.

2.     Professional training or certification in quality assurance, accreditation, institutional effectiveness, assessment, or higher education quality systems is preferred.

3.     Familiarity with higher education quality assurance frameworks, accreditation standards, institutional assessment, and continuous improvement processes is preferred.

4.     Strong command of English, both written and spoken.

5.     Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint, with demonstrated ability to organize, analyze, and present data. Experience with data visualization, dashboarding, or statistical analysis tools is an advantage.

·   High attention to detail and accuracy.

·  High standards of professional ethics, integrity, and confidentiality.

·  Ability to understand and apply quality assurance and accreditation standards.

·  Strong data collection, verification, analysis, and reporting skills.

·  Ability to interpret performance indicators, identify trends and gaps, and prepare clear analytical summaries.

·  Strong report-writing and documentation skills.

·  Strong document-control and records-management skills, particularly in maintaining accreditation evidence.

·  Good planning, organizational, and time-management skills.

·  Ability to manage multiple priorities and meet deadlines.

·  Effective communication and coordination with academic and administrative units.

·  Ability to work independently and collaboratively.

·  Strong analytical and problem-solving skills, with a focus on evidence-based continuous improvement.

·  Willingness to learn and adapt to evolving accreditation and quality requirements.

·  Support the implementation and monitoring of quality assurance and accreditation processes.

·  Assist in preparing self-studies, periodic reports, and compliance documentation.

·  Collect, verify, analyze, and organize academic and administrative data related to quality assurance.

·  Coordinate with faculties and departments to ensure timely and accurate submission of required information.

·  Maintain organized records, databases, and evidence files for accreditation and quality reviews.

·  Support internal reviews, audits, and external accreditation visits.

·  Monitor performance indicators and quality metrics and prepare summaries and reports.

·  Participate in training, awareness sessions, and continuous improvement activities.

·  Perform any other related duties assigned by the Director of Accreditation and Quality Assurance.